Ballantyne Strong NOC Now Open

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Sat, 10/30/2010 - 20:00 -- Nick Dager

Ballantyne Strong has opened a 2 800 square-foot Network Operations Center. The new facility located at the company's Omaha Nebraska headquarters provides 24/7 remote monitoring services capable of tracking and managing a full range of digital equipment including all makes of digital projection systems audio flat panels and the associated networks that provide the unifying connections and systems security. The NOC is staffed with a team of experienced hardware network and engineering professionals. The NOC provides real-time support for technical issues parts supply and dispatch of Ballantyne's nationwide Strong Technical Services team. By subscribing to Ballantyne's NOC service customers will be better able to identify and address potential operational or maintenance issues before they can impact a theatre's operations. Allen Coburn president of Bedford New Hampshire-based Chunky's Cinema Pub an early adopter of Ballantyne's NOC service says Given the excellent job Ballantyne's service group has done with our NEC digital projection equipment installs it was an easy decision to register for their NOC service. Having a team of skilled technicians available on a 24/7 basis provides early identification of potential issues and gives us the added confidence that we are well covered in the event of an emergency or malfunction of our digital equipment. Ballantyne Strong president and CEO John P. Wilmers says The opening of Ballantyne's cutting-edge Network Operations Center is another important step in our evolution as a one-stop provider of a full range of digital cinema products and services. The NOC represents yet another operational advantage that theatre owners will gain in converting to digital technologies. We believe the NOC's capabilities combined with our 70-person team of field technicians provides our customers with the highest level of support available to keep their theatres up and running all year long. Ballantyne Strong