Leading Mexican exhibitor Cinemex has reaffirmed its business relationship with Cielo by embracing all the new features in the company’s Cinema Enterprise software.
"Cielo Cinema has helped us during all these years to control our assets by reporting critical alerts, assigning tasks to our technicians, and presenting asset information to our teams," said David Cruz Cardenas, general maintenance, and projection manager at Cinemex. "We can obtain relevant and timely information from our assets to help our teams become more effective and we are looking to add different equipment to those already integrated for projection, in order to guarantee the customer experience in our facilities"
Currently, Cinemex has automated all aspects of its operation by implementing Cielo QR Inspections, which help the company to check the picture and sound quality in their movie theaters in a short time, and Cielo QR Checklist, to keep track of employee's productivity in their daily tasks.
“Cielo provides tools that consolidate massive amounts of information in real-time reducing all the human effort and saving us lots of time and resources," added Cardenas.
Cinemex decided to implement two more features this year: Cielo CineStop, which empowers them to automatically turn off lamps for shows that have no seats sold, saving on their annual lamp costs, and reducing operating expenses, and Cielo KDM delivery that delivers keys directly to cinema servers in as little as 15 minutes by simply emailing the keys to the Cielo cloud.
"We are very happy to work with Cinemex and help them optimize its operations to improve customer experience," said Rafael Garzon, vice president customer growth at Cielo. “Cinemex is leading in technology adoption and has embraced Cielo in every aspect to come out stronger out of the pandemic.”