Marcus Theatres has extended its nationwide managed service agreement with Strong Technical Services into 2023, it was announced today. These managed services will include 24/7/365 monitoring, technical support, and maintenance on all projection and audio equipment across more than 1,000 screens.
“Strong Technical Services and Marcus Theatres have a great partnership,” said Blake Titman, senior vice president and general manager, Strong Technical Services. “Our team has been hard at work completing hardware refresh projects, including library management systems and network upgrades for Marcus Theatres, to support their exhibition business. We are honored to extend our partnership.”
“Over the decades, Marcus Theatres has excelled when it comes to providing first in class customer service to its patrons,” said Ray Boegner, president of Strong Entertainment. “This unrelenting focus on quality extends from the experience Marcus Theatres provides its patrons in the cinema to the service the team expects from its partners. We’re pleased that Marcus Theatres has chosen Strong Technical Services for another year of service to its cinema complexes.”
“Extending our system wide agreement with Strong Technical Services for another year was an easy decision,” said Rolando Rodriquez, chairman, president & CEO of Marcus Theatres. “STS and its parent company Ballantyne Strong have been our partners for many years, and they understand and provide the high-quality service that Marcus Theatres has come to expect, allowing us to provide the ultimate experience at all of our cinemas.”
Marcus Theatres http://www.marcustheatres.com
Strong Technical Service http://www.strong-tech.com