Advanced Systems Group says that more than 100 film and video production and post-production clients are now using its NetApp's E-Series storage systems. "In the video and film production world, digital storage has transitioned from being a useful part of the process to being the central hub of the process,” said Dave Van Hoy, founder and president, ASG. “As such, the value of tier-one products such as the NetApp E-Series has become not just desired, but critical."
"NetApp brings a level of quality and engineering that is very high for these applications and a unique support organization that provides our customers better uptime than any of our other disk vendors,” he continued. “In particular, NetApp's 'phone home' feature allows us to see potential problems before they become problems for our clients. Clients value this highly."
The NetApp E-Series systems are deployed for a wide variety of use cases, including broadcast, corporate video production, television and feature film post-production, Web video streaming, and news and entertainment production for websites. ASG clients rely on NetApp to provide a degree of reliability that is difficult to achieve at this level of performance.
The NetApp systems offer exceptional performance for demanding, bandwidth-hungry applications, but the true differentiator for ASG and its clients is NetApp's support and commitment to customer uptime. In particular, the unique phone home feature is especially valuable because it uses analytics to predict failures and alert ASG before they happen, ensuring that ASG can address the problem before it affects the customer.
"That kind of intelligence and monitoring on block-level storage is unique. No other block-storage vendor has the intelligence in its controllers to predict failures before they happen," Van Hoy said. "Recently, NetApp notified us of a potential problem days in advance, so by the time I made the first call to the client, the remedy was already in motion."
Advanced Systems Group http://www.asgllc.com